Software Support – How to Use AnyDesk Program?

Software Support – How to Use AnyDesk Program?

One of the most important processes related to products in the LED screen sector is post-installation software support. Software support includes solving problems that may occur after installation for the LED screen delivered to the customer or whose installation has been completed, or guiding the customer regarding the use of the product. In this context, the programs required to provide software support services related to the product are located in the Software Support section of our website. We wanted to summarize the AnyDesk program, one of the programs in this section, for you. You can follow the explanations about other programs on our Software Support page.

The AnyDesk program is actually a remote connection and control tool that some computer users are used to. Like TeamViewer, one of the most well-known examples, AnyDesk can also access a very distant computer for mutual connection and control, file transfer, etc. With this very simple program, you will need a computer with a wireless network, that is, Wi-Fi, to detect software problems that may occur on your LED screen or to solve the problem by us using the remote connection method.

Download the AnyDesk program to your computer. Then, open or install the downloaded file. Run the installed program as Administrator. When the program opens, a screen will appear. The numbers in the “This workspace” section on this screen will represent your computer’s remote connection address. You must provide these numbers to the person connecting to your computer so they can connect. After you provide these numbers to the other person, a password will appear on the screen to authorize the connection. After you provide this password to the person connecting, you can establish a remote connection to your computer.

After the remote connection is made, first of all, if the necessary LED screen program is not installed, it is installed and then the connection with the LED screen is established. The next process is related to the LED screen programs and the arrangements made in those programs. After the connection established with AnyDesk is completed and technical support is provided, the connection is terminated and the process is concluded. For detailed explanations of other LED screen programs, you can visit our Software Support page, download the necessary programs with their current versions from our website and perform the installation.